Due to the personal-care nature of our haircare products, Belle D’Annie accepts returns only on unused, unopened products in their original packaging within 7 days of delivery.
To request a return, contact us at tysonbrown@belledannie.com with your order number and reason for return. If approved, we will provide return instructions.
Products that have been opened, used, damaged after delivery, or returned without approval may not be eligible for a refund.
Shipping costs are non-refundable unless the return is due to an error on our part.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue so we can review it and help make it right.
Once an approved return is received and inspected, any eligible refund will be issued to the original payment method.